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Warranty Claim

At C.G. Emery, we stand behind the quality of our products. If you've experienced an issue with your purchase, please submit a warranty claim using the form below.

Before You Submit:

Have your product information and purchase details ready
Prepare clear photos showing the issue (1-5 photos required)
Optional: Receipt/proof of purchase
Review our warranty policy

Processing Time: We typically review warranty claims within 2-3 business days.

Step of

Customer Information

Full Name *

Email Address *

Phone Number *

Address

City

Postal Code

Country

Product Information

Product Name *

Example: "Fishing Rod Model XYZ"

Serial Number (if applicable)

Variant/Options (Color, Size, etc.)

Example: "Red, Large"

Purchase Details

Purchase Date (if known)

Leave blank if you don't know the purchase date.

Where did you purchase this product? *

Name of Show/Exhibit Name of Store *

Website URL *

Please specify *

Order/Receipt Number (if available)

Upload Receipt/Proof of Purchase

Accepted formats: JPG, PNG, PDF (Max 10MB)

Issue Details

When did the problem start?

Describe the problem *

Please provide as much detail as possible

How did it break? (if applicable)

Have you attempted any repairs? *

Yes No

Please describe the repair attempts

Evidence & Confirmation

Upload Photos of the Issue (1-5 photos required) *

Please upload 1-5 clear photos showing the issue. JPG or PNG format, max 10MB each.

I confirm that the information provided is accurate and I agree to the warranty terms and conditions. *

Security Verification *